The second-hand marketplace Shoppers Express Anger About Size Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Social Media Backlash
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The platform stated the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
